Payment Policy

DogCherie – Payment Policy

Website: dogcherie.co.uk

Selling country: United Kingdom
Email: contact@dogcherie.co.uk
Phone: +44 7 520653201
Address: Dózsa György Street 11, 2724 Újlengyel
Last updated: 20 September 2025

Accepted Payment Methods

We accept the following payment methods for all our customers in the United Kingdom:

  • Visa

  • Mastercard

  • Maestro

  • American Express (Amex)

  • PayPal

  • Apple Pay / Google Pay (where available)

All transactions are secured and processed by Shopify Payments, ensuring your banking data is protected to the highest security standards.

Payment Processing

  • Payment is taken immediately upon validation of your order.

  • Orders are only processed after payment confirmation.

  • You will receive a confirmation email once payment has been validated.

Security

  • Your payment information is protected by SSL encryption.

  • Payments are processed in accordance with PCI-DSS standards.

  • We do not store any payment card details on our servers.

Refunds

If you return a product, our Return & Refund Policy applies:

  • You have 14 days from receipt to return your item.

  • Refunds are made within a maximum of 10–14 working days after receipt and validation of the return.

  • Refunds are issued to the same payment method used for purchase.

  • Return costs are your responsibility, unless the product is defective or incorrect.

Costs

We do not charge additional fees based on the payment method chosen. The price displayed at checkout is the final amount to be paid.

Customer Service

If you have questions or need assistance with your payment, please contact us: